Transform Your Space Into a Luxury Haven

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you request a consultation, fill out a contact form, or communicate with us. This may include your name, email address, phone number, project details, and preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our design services
• Communicate with you about your project
• Send you updates and marketing communications (with consent)
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 755-9847.

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Terms of Service

Last Updated: January 2024

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Services Description

Refined Room Concepts provides interior design services including consultation, design development, furniture selection, and project management.

3. Payment Terms

Payment terms will be specified in your design agreement. Generally, a deposit is required to begin work, with remaining payments tied to project milestones.

4. Cancellation Policy

Cancellations must be made in writing. Deposits are generally non-refundable, but we will work with clients to reschedule when possible.

5. Intellectual Property

All designs, concepts, and materials created by Refined Room Concepts remain our intellectual property until final payment is received.

6. Limitation of Liability

Our liability is limited to the amount paid for services. We are not responsible for delays caused by circumstances beyond our control.

7. Contact Information

Questions about these terms should be directed to [email protected].

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GDPR Compliance Information

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data

Legal Basis for Processing

We process your data based on:

• Your consent for marketing communications
• Legitimate business interests for service delivery
• Contractual necessity for project execution

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact us at [email protected] with "GDPR Request" in the subject line.

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DMCA Policy

Digital Millennium Copyright Act Notice

Refined Room Concepts respects intellectual property rights and expects users to do the same.

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide:

• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act
• Your physical or electronic signature

DMCA Agent

Send DMCA notices to:

Refined Room Concepts
DMCA Agent
847 Madison Avenue
New York, NY 10065
Email: [email protected]

Counter-Notice

If you believe content was removed in error, you may file a counter-notice with the same contact information above.

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Cookie Settings

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